This week honors Emergency Dispatchers – the life lines who answer frantic 9-1-1 calls, dispatches officers to the scene and records the funny or painful details of each call for service. Often unsung, Emergency Communications Operators are the true heroes – Hug a Police Dispatcher – Do it today
On September 12, 2001, we collectively vowed as a nation to take into account all that happened the previous day. “We will never forget,” read signs from coast to coast. FDNY and NYPD ball caps sold in record numbers. Thirteen years later I want to make good on that promise. May we remember the companionship lost, the laughs now restricted to our memories, and the human touch that was severed on one of the darkest days in American history. While we solemnly […]
I was fortunate to have interviewed Kristin Kitchen, aka “Diary of a Mad Dispatcher” for The Badge Guys in preparation for last week’s Telecommunications Appreciation Week. I’m honored to feature the entire interview here at the Bright Blue Line. I’d like to thank Kristin once again for leading the way for Emergency Dispatchers and for hosting a wildly popular Facebook site – Diary of a Mad Dispatcher. Original post Click Here This week at The Badge Guys, we focus on the “Role […]
Motivation for Beginning Career At the ripe age of 21, I decided to seek employment with a law enforcement agency in Los Angeles as a police dispatcher, in hopes of gaining some invaluable experience that would help to shape my career as a Criminal Justice scholar. Little did I know, I was about to embark on a nine-year, life-changing experience, one that has forever altered my perspective on the role of dispatchers in the day-to-day operations of law enforcement. Upon being immersed […]